Patient Resources

Welcome to Landes Eye Associates!

We’re so glad you’re here! It’s our pleasure to provide you with the level of care and patient experience you deserve. Our passion and goal is to preserve and enhance your sight, well-being, quality of life, and peace of mind through compassionate care. 

To provide you with the best possible care, your visit will be unrushed and very thorough. Appointment times vary based on the appointment type and the needs of the patient. We kindly request that you plan to be at your appointment for up to 1.5 hours.

What type of appointments do you offer?

We offer routine vision exams and comprehensive medical exams.

When scheduling your appointment, please specify if you are having a concern or problem, any significant eye history, if you wear contact lenses or require a contact lens prescription, or whether you desire a routine vision exam. This information will help us schedule you appropriately.

Medical Eye Exam

Medical eye exams often include a comprehensive dilated exam in order to identify and address medical eye conditions, or they may focus on a specific concern or problem.  Examples of conditions we look for are cataracts, glaucoma, diabetes, macular degeneration, dry eye, eye pain, eye inflammation, eye allergies, eye infections, and eye injuries.  This type of exam is a detailed medical exam to evaluate, diagnose, monitor, and recommend any treatment necessary. and may include additional testing. 

The American Academy of Ophthalmology recommends a comprehensive medical eye exam for patients beginning at age 40.  The frequency of recommended eye exams depends on age, risk factors for eye disease, and the type of eye disease present.

Medical eye exams are billed to your medical insurance.

Routine Vision Exam

Vision exams are important for maintaining good eye health and vision. Like getting your teeth cleaned regularly at the dentist or seeing your primary care physician even when you are well, you can routinely have your eyes examined to determine if you would benefit from glasses or contact lenses, update your glasses or contact lenses, and to identify any medical problems that may require additional evaluation and treatment at a medical appointment.

Vision exams are indicated for patients who lack complaints and are without any medical eye conditions that require monitoring or treatment.

Routine vision exams are billed to your vision insurance.

Will your eyes be dilated?

All new patient comprehensive exams and most existing patient comprehensive exams require dilation.

In certain situations, retinal imaging may take the place of dilation. Landes Eye Associates offers the most advanced retinal imaging to all of our patients and recommends it for all patients once a year. If the doctor feels as though dilation is still indicated, he/she will encourage you to do both. 

If your eyes are dilated, your vision will be blurry and your eyes will be sensitive to light for several hours. If you are not using public transportation or do not feel comfortable driving yourself, please consider arranging for someone to drive you home.

How long do you need to arrive before your appointment?

If you have completed your registration forms prior to your appointment, we recommend arriving 5-10 minutes early.

If you have not completed your registration forms prior to your appointment, we recommend arriving 15-20 minutes early to complete your forms.

What do you need to bring with you to your appointment?

  • Your insurance card and photo ID
  • List of medications
  • Completed Patient Registration Form
  • Eyeglasses and/or eye drops you are taking
  • Contact lens prescription or contact lens box
  • Copy of your doctor referral, if you have been referred to our practice

What type of insurance do we accept?

Landes Eye Associates accepts most major insurance carriers, including:

  • Aetna
  • Anthem Blue Cross Blue Shield
  • Buckeye Medicaid
  • Cigna
  • Humana
  • Medical Mutual
  • Medicare Part B
  • SummaCare
  • Tricare
  • United Healthcare

Please contact your insurance carrier to determine if Landes Eye Associates is contracted with your specific health plan. If you are covered by an HMO plan, please contact your Primary Care Physician to obtain a referral and prior authorization before your appointment.

Landes Eye Associates accepts the following vision plans for routine eye care:

  • EyeMed
  • VSP
  • NVA

We also offer a competitive cash-pay price for routine vision exams including refraction.

When is payment due?

Insurance Co-Payments: 
Copays are due at the time services are rendered.

A refraction checks the prescription of your eyes and is an integral part of your comprehensive eye exam at Landes Eye Associates.

While a refraction is essential to offering the best vision care, it is NOT a service covered by Medicare or most insurance plans. Payment for the refraction is collected at the time of service in addition to any balance or co-payment.

Should your insurance plan pay us for the refraction, we will reimburse you accordingly.

Is financing available?

We accept financing through CareCredit to help you pay for treatments and procedures not covered by insurance. Through CareCredit, the health and wellness treatments you want and need can be yours today.

CareCredit can be used for cataract surgery upgrades, advanced technology intraocular lenses, LASIK, dry eye treatments, IPL, meibomian gland probing, Botox, fillers, and optical purchases.

Learn more at